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Eastern Band of Cherokee Indians Programs and Divisions Portal

MESSAGE FROM CHIEF'S OFFICE

There has been some confusion on the way the GenWell monthly loan payments were reported on the June 2024 GenWell check stubs. The monthly loan amounts have been paid this same way since the per capita loans started years ago. However, a Munis update resulted in the YTD amounts to start showing up on the check stubs, which is causing the confusion. The monthly loans are paid out of a GenWell Loan pay code, which would be a maximum amount of $4,000. Then for the June 2024 check, the full $6,771 is paid out under a different pay code, and the $4,000 loan amount is deducted for a net check of $2,771. We sincerely apologize for any inconvenience this may have caused and assure you that we are taking steps to correct this error. If you have any questions or concerns, please contact the EBCI finance department. If you have any issues with your Social Security Income, please reach out to the EBCI SHIP Office (Supplemental Health Insurance Program) at 828 359 6183.

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Welcome to the Eastern Band of Cherokee Indians Tribal Member Portal! This portal, designed for EBCI enrolled members to have secure, convenient, and personalized channels to interact with the EBCI government and Tribal programs, will also offer to our Tribal members financial updates regarding the tribe and provide Tribal officials ideas and deeper insight into the needs of our people. This portal will continue to grow and expand over time, and we look forward to providing updates on new additions. To get started, you must register for an account by clicking the “Request Access" option on the top right corner of this page and following the prompts. Once logged in, you will be able to access important information as well as public services offered by the EBCI.

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